About Us
Michael Warren - Lead Consultant
I've been working in data strategy and CRM for more than 25 years and in that time have been lucky enough to work with some incredible businesses to help them solve their data challenges.
I specialise in working with leadership at business to business organisations, helping them to define and implement practical solutions for improving t
I've been working in data strategy and CRM for more than 25 years and in that time have been lucky enough to work with some incredible businesses to help them solve their data challenges.
I specialise in working with leadership at business to business organisations, helping them to define and implement practical solutions for improving the use, capture and management of their data. Please reach out to me directly to if you'd like to discuss how I might be able to work with you - michael.warren@datapointconsulting.org
Privacy and data retention Policy
Privacy Policy
We collect and process a range of personally identifiable information including data that you give to us. This is personally identifiable information that you give to us by filling in forms on our website or by corresponding with us by phone, e-mail, in person or at events or otherwise. We will capture information about your engagement with us including event attendances, click-throughs and opens on our email marketing communications and any surveys you may complete. It includes information you provide as part of any work we carry out for you if you are a client of the firm. The information you give to us may include for example: your contact information as well as other information for delivering services to you. We gather and use your personally identifiable information for: (i) the performance of a contract that you enter in to with us (ii) for direct marketing purposes, and/or (iii) our legitimate interests and in compliance with your fundamental rights and freedoms. We may use personally identifiable information held about you in the following ways:
- Business Uses: as part of an evaluation to enter in to a contract with you or to provide you with services you may have requested
- Providing Support: to respond to requests, questions, and comments from you and to ensure that we are able to contact you about changes to our business or services.
- Marketing & Website Experience: for the technical administration of our website and for enhancing the user experience of our website and for the same in relation to marketing communications
Subject to such parties’ compliance with applicable legislation and/or this Privacy Policy, we also disclose your personally identifiable information to selected third parties, including business partners; service providers, vendors, contractors and agents; debt collection agencies; professional service providers and other companies that provide services on our behalf. We will not provide your data to 3rd parties for marketing purposes without your express consent to do so. We disclose such data for the following purposes: to service the agreement between us and third parties; to enforce the Terms of Use; to meet our obligations to content and technology providers; to manage client accounts effectively, to provide services and market services offered by us; to manage our business; and to improve and optimise our website and services; Furthermore, any communication, material or content you submit, post or access on website or blog or other on-line assets in a public area which may be viewed by the general public. In addition to the foregoing, we may release your personally identifiable information to law enforcement, governmental authorities, or third parties if (i) required to do so by law or where such disclosure is reasonably necessary to protect the rights, property, or personal safety of the firm or third parties. By submitting information, including personally identifiable information, to our website, you (i) consent to our use and disclosure of such information in any manner permitted by law, and (ii) acknowledge that you have no expectation of privacy, confidentiality, or privilege in it.
We make reasonable efforts to protect personally identifiable information that you provide from loss, misuse, unauthorised access, disclosure, alteration, and destruction. However in relation to data provided via our online assets, due to the inherent nature of the Internet as an open global communications vehicle, the firm does not warrant or represent that its level of security meets or exceeds any particular standard, and no server or internet transmission is ever 100% secure or error-free. You should take this into account when submitting personal or confidential data on any websites. Similarly, any information that you send us through the websites is not confidential or privileged.
We will endeavour not to keep your personally identifiable information in a form that allows you to be identified for any longer than is reasonably necessary for achieving the permitted purposes. This means that data will be destroyed or erased from our systems or anonymized when it has reached the applicable retention period.
Personally identifiable information may be transferred outside of the European Economic Area (“EEA”) to other third parties as set out above, provided that certain conditions as set out in the applicable legislation are complied with.
Your Rights
Depending on the circumstances and applicable law, you may have the right to:
- request access to any personally identifiable information we hold about you;
- object to the processing of your data;
- ask to have inaccurate data held about you amended or updated;
- ask to have your data erased or to restrict processing in certain situations;
- request the porting of your personally identifiable information to another organisation in control of your personally identifiable information;
- object to any decision that significantly affects you being taken solely by a computer or other automated process.
If you wish to make a formal request for information we hold about you or to make changes to the data we hold about you or to opt-out of being contacted for sales or marketing purposes then you can contact us as follows. You may also use these contact details to ask questions or raise concerns about the privacy policy.
Important Information about your rights and your data
Datapoint Consulting Limited is the registered controller of all data gathered on this site. We are registered with the Information Commissioner. You can contact us at michael.warren@datapointconsulting.org at any time for more information about the details we hold on you and to request access to that information. You have the right for the data we hold on you to be rectified, changed or deleted. If you are a client then we process your data for the purposes of being able to provide the services to you for which you have engaged us. We will only process your data for the purposes of marketing if you have selected for us to do so. We do not process any sensitive personal data for any reason and do not hold that information on any of our systems. Whilst we make every effort that your personally identifiable information is only processed within the EEA, it may be transferred outside of the European Economic Area (“EEA”) in certain circumstances provided that certain conditions as set out in the applicable legislation are complied with.
We only hold your data for as long as is necessary or for as long as you have proactively opted for us to do so. We have an audit facility in our systems to determine how recently your data has been updated or used and we use that facility to determine if your data should be modified or removed. Under GDPR legislation you have additional rights. You can find more information about these here: https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/individuals-rights/the-right-of-access.
We reserve the right to change or update this Privacy Policy at any time, and will notify users of our website by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this website. Under certain circumstances, we may also elect to notify you of, and/or obtain your consent to, changes or updates to our Privacy Policy by additional means, such as by posting a notice on the front page of our website or by sending you an email.
